Return and Refund Policy

Customer satisfaction is our priority.

Returns

You may request a return within 30 days of receiving your order.

Returned items must:

  • Be unused
  • Be in original packaging
  • Include all accessories and manuals
  • Show no signs of damage caused by misuse

Non-Returnable Items

Returns are not accepted for:

  • Used products
  • Items damaged by improper use
  • Clearance or final sale items
  • Gift cards

Return Process

Email us with:

  • Order Number
  • Reason for return
  • Photos if the product is damaged

Our support team will provide return instructions.

Refunds

After receiving and inspecting the returned item, refunds are processed within 5–10 business days to the original payment method.

Shipping fees are generally non-refundable unless the error was caused by Robodrove.

Damaged Products

If your item arrives damaged, contact us within 48 hours of delivery with photos.